ACB 365 Terms & Conditions — Read Before You Play

1 General Terms & Conditions

ACB 365 (hereinafter referred to as the "Platform") is an online gaming and betting service provider. By accessing this Platform or using any of its services, you agree to these Terms & Conditions will be considered as full acceptance. If you do not agree with any part of these terms and conditions, please refrain from using the platform.

This Terms & Conditions provided in Bengali to ensure ease of understanding for users in Bangladesh. However, in the event of a legal dispute, the English version shall be considered definitive.

The services provided on this platform are for entertainment purposes only. Financial gains are not guaranteed, and gambling always carries the risk of financial loss. We strongly encourage all users to play with full awareness of that risk.

2 Account Registration & Eligibility

To open an account at ACB 365, the following conditions must be met:

• You must be at least 18 years must be.
• You must be a resident of a country or region where online gaming is legally permitted.
• You may only hold One Account You can manage your account settings. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• We may request a national ID, passport, or other documentation at any time to verify your identity.

KYC Verification

For security purposes, ACB 365 follows a Know Your Customer (KYC) process. You may be required to submit identity verification documents before your first withdrawal or for transactions above a certain amount. Failure to provide the required documents may delay the withdrawal process.

3 Deposit & Payment Policy

Deposits on ACB 365 can be made via bKash, Nagad, and Rocket. The deposit rules are as follows:

• Minimum Deposit Amount ৳10 (ten taka).
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits made through a third party are strictly prohibited.
• Once a deposit is completed, funds are typically credited to your ACB 365 account within 5 to 15 minutes.
• If a delay occurs due to banking system issues, please contact our support team.

Payment Verification

ACB 365 reserves the right to investigate any suspicious deposit. If money laundering or any other illegal financial activity is suspected, we reserve the right to return the deposit or place the account under investigation. We also reserve the right to report the matter to the relevant authorities.

4 Withdrawal Policy

Withdrawal rules at ACB 365:

• Minimum withdrawal amount ৳200 (two hundred BDT).
• Withdrawals can only be made to the same payment method used for the original deposit.
• After successful verification, usually within 15 to 30 minutes funds are transferred.
• A maximum daily withdrawal limit applies — contact support for details.
• If a bonus is active, wagering requirements must be met before any withdrawal can be processed.

Reasons for Withdrawal Rejection

A withdrawal request may be rejected for any of the following reasons:

• Account information is incomplete or unverified.
• Bonus wagering requirements not met.
• Detection of suspicious betting patterns.
• Evidence of multiple accounts found.

5 Bonuses & Promotional Offers

ACB 365 offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which are Bonus page provided in detail.

General Bonus Terms

• Each bonus offer has a specific Wagering Requirement (wagering requirement) applies.
• A bonus may not be claimed more than once by the same person, address, device, or IP address.
• ACB 365 reserves the right to void any bonus and associated winnings if bonus abuse is suspected.
• Bonus offers are automatically cancelled upon expiry.
• For cashback bonuses, only net losses incurred within the specified period are taken into account.

6 Betting Rules

The following rules apply when placing bets on ACB 365:

• Once confirmed, bets cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, ACB 365 reserves the right to void the affected bet.
• If a match or event is cancelled, the bet will be considered void and the staked amount will be refunded.
• In live betting, any bet accepted after the outcome of an event has been determined will be considered void.
• Maximum bet limits vary by game and event.

Result Determination

ACB 365 uses internationally recognised official sources to determine bet outcomes. In the event of any dispute, the decision of ACB 365 shall be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the ACB 365 platform:

• Fraud & Manipulation: Using bots, scripts, or automated software to gain an unfair advantage.
• Money Laundering: Using the platform for the purpose of money laundering.
• Multiple accounts: Operating multiple accounts under the same person's name.
• Bonus Abuse: Registering under multiple identities solely to collect bonuses.
• Account Rental/Sale: Allowing others to use or selling your account.
• System Hacking: Attempting to circumvent or breach the platform's security measures.
• Match Fixing: Illegally influencing the outcome of any sporting event.

8 Account Closure & Suspension

ACB 365 may close or suspend an account under the following circumstances:

• In the event of a terms and conditions violation.
• If the KYC verification process is incomplete.
• If suspicious or unusual transactions are identified.
• Extended period of inactivity (more than 12 months).
• At your own request (self-exclusion).

Self-Closure of Account

You can temporarily or permanently close your account at any time. This is Responsible Gamingis a key feature of the platform. To close your account, contact our support team or Responsible Play page go.

9 Responsible Gaming

ACB 365 believes gaming should be a source of entertainment, not addiction. That's why we are fully committed to responsible gaming.

• You can set a daily, weekly, or monthly limit on your account Deposit Limit can be set.
• For a specified period, Cooling-Off Period can be set.
• If needed, Self-Exclusion (self-exclusion) at any time.
• If you show signs of problem gambling, our support team is ready to help.

10 Privacy & Data Protection

Protecting your personal information is a responsibility ACB 365 takes seriously. To learn how we collect, use, and store your data, please refer to our Privacy Policy are detailed.

• Your personal information will never be sold to third parties.
• Information may be shared with authorities when required by law or for security purposes.
• All data is secured with 256-bit SSL encryption.
• You have the right to request deletion of your data — however, this may not always be possible where retention is required by law.

11 Limitation of Liability

ACB 365 is not liable for:

• Financial losses resulting from internet connection disruptions.
• Bets voided due to a technical issue on your device.
• Delays or failures caused by third-party payment systems.
• Service disruptions caused by force majeure events (natural disasters, war, pandemic).
• Any loss resulting from sharing your account password with another person.

In all circumstances, ACB 365's maximum liability is limited to the current balance held in your account.

12 Contact & Complaints

If you have any questions about these Terms & Conditions or wish to raise a complaint, please get in touch with us:

• Email: support@acb365.click
• Live Chat: Available 24/7 via the live chat icon at the bottom right of the website.
• Support hours: 7 days a week, 24 hours a day.

We aim to resolve all complaints within 48 hours. Complex matters are handled within a maximum of 7 business days.

For more information, please visit our FAQ page — where you'll find answers to common questions.